Privacy Policy
Learn how thyrosameli protects your personal information and respects your privacy rights in accordance with Australian privacy laws
This privacy policy was last updated on 15 March 2025 and complies with the Australian Privacy Act 1988 and the Privacy Amendment (Notifiable Data Breaches) Act 2017.
Overview and Commitment
thyrosameli is committed to protecting your privacy and handling your personal information transparently. We understand the importance of privacy in Australia's digital landscape and have designed our budget approval workflow platform with privacy-by-design principles.
This policy explains how we collect, use, store, and protect your personal information when you interact with our services. We're bound by the Australian Privacy Principles (APPs) and take our obligations seriously.
Information We Collect
We collect information that helps us provide better budget approval workflow services. The types of information we gather include:
Personal Information
- Contact details including name, email address, phone number, and business address
- Professional information such as job title, department, and company details
- Account credentials and authentication information
- Communication preferences and subscription settings
We also collect technical information automatically when you use our platform, including device information, browser type, IP address, and usage patterns. This helps us improve our services and ensure platform security.
Information Type | Purpose | Legal Basis |
---|---|---|
Account Information | Service provision and user authentication | Contract performance |
Usage Analytics | Platform improvement and optimization | Legitimate interest |
Communication Data | Customer support and service updates | Contract performance |
How We Use Your Information
Your information helps us deliver effective budget approval workflow solutions. We use your data for specific, legitimate purposes that align with your expectations and our service delivery.
- Providing access to our budget approval workflow platform and related services
- Processing and managing budget approval requests within your organization
- Sending service-related communications and important updates
- Improving our platform based on usage patterns and user feedback
- Ensuring platform security and preventing unauthorized access
- Complying with legal obligations and regulatory requirements
We don't sell your personal information to third parties, and we only share your data in specific circumstances outlined in this policy. Our marketing communications are always opt-in, and you can unsubscribe at any time.
Data Sharing and Disclosure
We may share your information with trusted partners and service providers who help us deliver our services. These relationships are governed by strict data protection agreements.
When We Share Information
We share personal information only in these specific circumstances: with your explicit consent, to fulfill our contractual obligations, to comply with legal requirements, or to protect our legitimate business interests while respecting your privacy rights.
- Cloud service providers who host our platform infrastructure
- Payment processors for subscription and billing management
- Analytics providers who help us understand platform usage
- Legal authorities when required by Australian law
- Professional advisors including accountants and lawyers
All third-party service providers are carefully vetted and must comply with Australian privacy standards. We ensure they implement appropriate safeguards for your personal information.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We're committed to making these rights accessible and easy to exercise.
- Access your personal information and receive a copy of what we hold
- Correct inaccurate or outdated information in your profile
- Request deletion of your personal information (subject to legal requirements)
- Restrict processing of your information in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent where processing is based on consent
Exercising Your Rights
To exercise any of these rights, contact our Privacy Officer:
Email: privacy@thyrosameli.com
Phone: +61297363655
Mail: Privacy Officer, 26/44 Market St, Sydney NSW 2000, Australia
We'll respond to your request within 30 days and provide clear information about any actions we take. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated.
- End-to-end encryption for data transmission and storage
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Employee training on data protection and privacy principles
- Secure data centers with physical and digital safeguards
- Incident response procedures for data breaches
In the unlikely event of a data breach that could result in serious harm, we'll notify affected individuals and the Office of the Australian Information Commissioner within 72 hours, as required by Australian law.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to meet our legal obligations.
Data Type | Retention Period | Reason |
---|---|---|
Account Information | Duration of service + 2 years | Contract management and legal requirements |
Usage Analytics | 3 years | Service improvement and trend analysis |
Communication Records | 7 years | Australian business record requirements |
When we no longer need your information, we securely delete or anonymize it using industry-standard methods. You can request early deletion of your data, subject to legal and contractual obligations.
International Data Transfers
While we primarily store and process data within Australia, some of our service providers may be located overseas. We ensure all international transfers comply with Australian privacy requirements.
- We only transfer data to countries with adequate privacy protections
- All overseas providers must sign data processing agreements
- We implement additional safeguards for sensitive information
- You can request information about specific transfer arrangements
Current overseas service providers are located in the United States and Singapore, both of which have been assessed as providing adequate protection for personal information transfers from Australia.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our platform. These help us remember your preferences, analyze usage patterns, and provide personalized features.
Cookie Management
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform. We provide detailed cookie preferences in your account settings.
We don't use cookies for cross-site tracking or behavioral advertising. Our analytics cookies are aggregated and don't identify individual users unless you're logged into your account.
Updates to This Policy
We may update this privacy policy to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through email or prominent notices on our platform.
Minor updates will be posted on our website with the revision date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Questions or Concerns
If you have questions about this privacy policy or our data practices, please contact:
thyrosameli Privacy Team
26/44 Market St, Sydney NSW 2000, Australia
Email: info@thyrosameli.com
Phone: +61297363655
This privacy policy is effective as of 15 March 2025 and applies to all users of the thyrosameli platform.